AT&T Office@Hand

Learn how to use features from AT&T Office@Hand. Access our self-help options to set up and use this application to communicate with customers.

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Call Park – Park and Retrieve a Call from a Park Location | AT&T Office@Hand
Article #11066

Park Locations allow a specific group of people to park a call in a private location that only specific individuals can pick up. To be able to do this, they must be added as authorized members of a specific Park Location Group in the AT&T Office@Hand online account. It allows Users to put a call on public call park and have a User pick up on another phone by dialing the park location. Follow the steps below to learn how to park a call and retrieve a parked call.

Park and Retrieve a Call from a Park Location

Parking a Call

Upon picking up an incoming call, park the active call by pressing the soft key for the Park Location extension on your desk phone or Softphone.

Note: From the example above, the extension will appear on the desk phone as Park Location 1. You can add a call to this Park Location when it is not in use.

Upon picking up an incoming call, park the active call by pressing the soft key for the Park Location extension on your desk phone or Softphone.

Retrieving a Parked Call

On an authorized phone, press the soft key to pick up the parked call on the Park Location 1 extension.

See Also:
Call Park – Set Up Park Locations | AT&T Office@Hand
Call Park – Set Up Presence Appearance | AT&T Office@ Hand
Call Park – Frequently Asked Questions | AT&T Office@Hand

Key Words: park location, 11066, park, locations, call parking, retrieve parked call, park a call, desk phone,
Office@Hand desktop app, softphone