Call Handling – Disable or Delete Custom Call Handling Rule | Admin | AT&T Office@Hand
Account Administrators can disable or delete a custom handling rule on the AT&T Office@Hand Online Account.
Disable or Delete Custom Call Handling Rule – Admin
Account Administrators can set up multi-conditional company call handling rules based on the time of day, date range, incoming Caller ID, or dialed number. These rules can be disabled or deleted if no longer needed.
- Log in to the Office@Hand Online Account.
- Go to Phone System > Auto-Receptionist > General Settings > IVR Settings.
- Click Custom Rule.
- Click the slider button to Disable a rule.
Click Delete to remove a rule.
Note: Delete a rule if it will no longer be applied in the future.
Note: A confirmation appears, asking you if you want to continue deleting the rule. Click Yes.
Call Handling – Set Up Custom Company Call Handling Rules | Admin | AT&T Office@Hand
Keywords: 10911, custom rules, advanced call handling feature, Auto-Receptionist, delete, disable, custom call handling, Administrator
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