AT&T Office@Hand Wireless & Wireless Integrated for AT&T Office@Hand Dual Tone Multi Frequency (DTMF) Codes and Commands
Article #67163
This article shows the list codes and shortcuts that you can use on your AT&T Office@Hand Wireless & Wireless Integrated for AT&T Office@Hand phones to perform certain functions such as transferring calls, call recording, etc.
You may use these * and # codes / touch tone commands / shortcuts on any AT&T Office@Hand provisioned desk phone with AT&T Office@Hand Wireless & Wireless Integrated for AT&T Office@Hand.
FUNCTION |
KEY CODE |
DETAILS |
Call Flip |
* + flip number |
During an active call, press *1 up to 8, to initiate Call Flip. |
Call Recording (Start/End) |
*9 |
During an active call, press *9 to start/end the call recording.
See On-Demand Call Recording for more information.
|
Call Park Pickup |
##*3 |
Press ##*3 to park an active call.
See Call Park Touch Tone Commands for more information.
|
Hold |
## |
Press ## to place an active call on hold. |
Blind Transfer |
## Ext * or ## Ext # |
Blind transfer from any phone.
See Call Commands – Using ## for transferring calls for more information.
|
External Transfer |
##*1 <10-digit number> |
This will transfer the call externally showing the original caller’s ID, not the extension transferring it. |
Internal Transfer |
## Ext # |
This will transfer the call externally showing the caller ID of the extension transferring, not the original caller’s ID. |
Connect Directly to Voicemail |
# |
When calling an extension, press the # key to go directly to the extension’s voicemail.
Note: This command does not apply to Call Queues.
|
Mute Conference Bridge Music |
*#903# |
If you are the only participant on an AT&T Office@Hand conferencing bridge, *#903# will mute the hold music. |
Key Words: AT&T Office@Hand, DTMF codes, # commands, 67718
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