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AT&T Office@Hand

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AT&T Office@Hand Wireless & Wireless Integrated for AT&T Office@Hand Dual Tone Multi Frequency (DTMF) Codes and Commands
Article #67163

This article shows the list codes and shortcuts that you can use on your AT&T Office@Hand Wireless & Wireless Integrated for AT&T Office@Hand phones to perform certain functions such as transferring calls, call recording, etc.

You may use these * and # codes / touch tone commands / shortcuts on any AT&T Office@Hand provisioned desk phone with AT&T Office@Hand Wireless & Wireless Integrated for AT&T Office@Hand.

FUNCTION KEY CODE DETAILS
Call Flip * + flip number During an active call, press *1 up to 8, to initiate Call Flip.
Call Recording (Start/End) *9

During an active call, press *9 to start/end the call recording.

See On-Demand Call Recording for more information.

Call Park Pickup ##*3

Press ##*3 to park an active call.

See Call Park Touch Tone Commands for more information.

Hold ## Press ## to place an active call on hold.
Blind Transfer ## Ext * or ## Ext #

Blind transfer from any phone.

See Call Commands – Using ## for transferring calls for more information.

External Transfer ##*1 <10-digit number> This will transfer the call externally showing the original caller’s ID, not the extension transferring it.
Internal Transfer ## Ext # This will transfer the call externally showing the caller ID of the extension transferring, not the original caller’s ID.
Connect Directly to Voicemail #

When calling an extension, press the # key to go directly to the extension’s voicemail.

Note: This command does not apply to Call Queues.

Mute Conference Bridge Music *#903# If you are the only participant on an AT&T Office@Hand conferencing bridge, *#903# will mute the hold music.

Key Words: AT&T Office@Hand, DTMF codes, # commands, 67718