Assigning Softphone layouts to users
Once you have defined Softphone layouts, you can assign them to user profiles.
To assign Softphone layouts to users, follow the steps below:
Log into your Salesforce.com instance as an Administrator.
Click your name, and select Setup.
Located on the left hand side, in the App Setup section, click Call Center, then click Softphone Layouts.
Click Softphone Layout Assignment.
Select RingCentral SoftPhone Layout for each user profile that appears in the page.
Click Save to retain changes.
Setting up the Softphone layout of your Office@Hand Salesforce App
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