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Analytics Portal – Overview | AT&T Office@Hand
Article #11180

The Analytics Portal contains reports that can be accessed by Account Administrators on the AT&T Office@Hand Online account. This feature is available to all Office Standard, Premium, and Enterprise Edition Users. However, the Device Status Report can only be accessed by Enterprise Edition Users.

Analytics Portal – Overview

The Analytics Portal will be the new interface for accessing new reports (Call Activity report, Device Status report) and existing reports such as Historical reports, QoS, and Live Reports.

  • Availability
  • Supported Browsers
  • How to access Tabs

Availability

The Analytics Portal is available to all AT&T Office@Hand Office Standard, Premium, and Enterprise Edition Users, and can be accessed on the Office@Hand Online account.

However, the Device Status Report (Reports > Analytics Portal > Phones & Devices) can only be accessed by Enterprise Edition Users.

Supported Browsers

Chrome, Firefox, Safari, and Edge.

How to access

The Analytics Portal can be accessed by Account Administrators on the AT&T Office@Hand Online account by going to Admin Portal > Reports > Analytics Portal.

The Analytics Portal can be accessed by Account Administrators on the AT&T Office@Hand Online account by going to Admin Portal > Reports > Analytics Portal.

Tabs

The Analytics Portal is composed of the following tabs:

  • Performance Reports
  • Company Numbers
  • Device Status
  • Quality of Service
  • Subscriptions

    Tabs on the analytics portal

For more information, you can check the following references:

Analytics Portal – Device Status Report | AT&T Office@Hand
Analytics Portal – Performance Report Overview | AT&T Office @Hand
Analytics Portal – Company Numbers Report | AT&T Office@Hand
Analytics Portal – Create Subscriptions | AT&T Office@Hand
Analytics Portal – Manage Subscriptions | AT&T Office@Hand

Key Words: 11180, Analytics Portal, AT&T Office@Hand, Online account, Overview, Admin Portal,