RingCentral Office@Hand from AT&T

Learn how to use features from RingCentral Office@Hand from AT&T. Access our self-help options including our How To Videos to set up and use this application to communicate with customers.

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Admin Shortcuts via Web
Article #2677

Admin Shortcuts allow you to manage your RingCentral online account by having shortcuts to different sections of the online account are available from the Settings Shortcuts panel of the Main Page of your RingCentral Office@Hand from AT&T account.

Click Admin Shortcuts from the Settings Shortcuts panel to access the following:

Manage Users – to access and make changes to options for Extension users via the Phone System page.

Company Call Handling & Greetings – to make changes to options available for handling handle incoming calls during Business Hours and After Hours, e.g., Play Company Greeting and Connect directly to extension.

Manage Phones – to add User Phones and Unassigned Phones for inbound and outbound calling.

Manage Departments – to access and make changes to Extension options of your RingCentral Office@Hand from AT&T phone system, i.e., Dept./Other, Users, and All. These include Departments, Take Messages Only, and Announcements Only.