Admin Shortcuts via Web
Admin Shortcuts allow you to manage your AT&T Office@Hand online account by having shortcuts to different sections of the online account are available from the Settings Shortcuts panel of the Main Page of your AT&T Office@Hand account.
Click Admin Shortcuts from the Settings Shortcuts panel to access the following:
Manage Users – to access and make changes to options for Extension users via the Phone System page.
Company Call Handling & Greetings – to make changes to options available for handling handle incoming calls during Business Hours and After Hours, e.g., Play Company Greeting and Connect directly to extension.
Manage Phones – to add User Phones and Unassigned Phones for inbound and outbound calling.
Manage Departments – to access and make changes to Extension options of your AT&T Office@Hand phone system, i.e., Dept./Other, Users, and All. These include Departments, Take Messages Only, and Announcements Only.
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