RingCentral Office@Hand from AT&T

Learn how to use features from RingCentral Office@Hand from AT&T. Access our self-help options including our How To Videos to set up and use this application to communicate with customers.

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[ADMIN] Forwarding Calls to your RingCentral AT&T Number via Web
Article #2578

You can forward a call to your RingCentral Office@Hand from AT&T account. Follow the steps below to learn how:

NOTE: You need to be an Account Administrator to perform this action.

Step 1:
Log on to your RingCentral Office@Hand from AT&T account. Make sure to enter the correct extension number.

Step 2:
Hover your mouse pointer over Settings and select Phone System.

Step 3:
Select Company Number.

Step 4:
Click Use your existing number.

Step 5:
Select the option Forward my calls to RingCentral Office@Hand from AT&T.

Actions in the photo are explained in the text.

Step 6:
Type in your existing phone number that you want to add as a forwarding number for RingCentral Office@Hand from AT&T.

Actions in the photo are explained in the text.

Step 7:
Select the account extension where you want the calls to be forwarded.

Actions in the photo are explained in the text.

Step 8:
Click Done to confirm the details you added.

Actions in the photo are explained in the text.

Step 9:
Read the disclaimer regarding the forwarding rules on your RingCentral Office@Hand from AT&T with your local phone company. Click Done when finished.

Actions in the photo are explained in the text.

Step 10:
The forwarding number is now displayed on your account under Forwarded Numbers.

Key words: forwarding numbers, forwarding calls, forwarding