AT&T Office@Hand

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Fax – Dedicated Fax Extension | Create and Activate | AT&T Office@Hand
Article #4478

Administrators may create and assign a fax-only extension on the AT&T Office@Hand online account.

A Fax Only extension is helpful when you want to store and find your faxes in one mailbox. Assigning your Fax Number to an extension is needed for AT&T Office@Hand accounts to prevent callers from hearing your Company Greetings instead of a fax sound.

Create Fax-Only Extension

  1. Log in to your AT&T Office@Hand account, the go to Phone System > Groups > Others > click New Message-Only Extension.

    Log in to your AT&T Office@Hand account, the go to Phone System > Groups > Others > click New Message-Only Extension.

  2. Type the Extension Name, Extension Number, and Email address for the Extension. Click Save.

    Type the Extension Name, Extension Number, and Email address for the Extension. Click Save.

Activate Fax-Only Extension

  1. Under Phone System> Groups > Others, select the Fax (Message-Only) extension you just created.

    Under Phone System> Groups > Others, select the Fax (Message-Only) extension you just created.

  2. On the Extension Info tab, click Resend Welcome Email. An email will be sent to the email address specified in the Fax extension’s Email section. On the activation email, click on the link for activation.

    An email will be sent to the email address specified in the Fax extension's Email section. On the activation email, click on the link for activation.

    For the next steps, click on the links below:
    Fax – Dedicated Fax Extension | Assign Fax Number to extension | AT&T Office@Hand

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