AT&T Office@Hand

Learn how to use features from AT&T Office@Hand. Access our self-help options to set up and use this application to communicate with customers.

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Adding Company Phone Numbers on Your Mobile App
Article #3029

Company numbers can be added to your account and assign it to your existing extensions. This article will guide you on how to add phone numbers using your Office@Hand mobile app.

NOTE:  Standard rates apply. You need to be an account administrator to perform this action.

Step 1:
Launch your Office@Hand mobile app on your Android device.

Actions in the photo are explained in the text.

Step 2:
Tap Menu and select Settings.

Actions in the photo are explained in the text.

Step 3:
Tap Phone System from the panel.

Actions in the photo are explained in the text.

Step 4:
Tap Company Numbers and Info.

Actions in the photo are explained in the text.

Step 5:
Choose among the following options:

Actions in the photo are explained in the text.

Add Local Number
Add Toll-Free
Vanity Number

Local Number

Step 1:
Choose any of the suggested numbers, or Change Area Code. Tap Next to continue.

Step 2:
Assign it to an extension. Tap Next to continue.

Step 3:
Tap Confirm once done.

NOTE:  An additional number costs $5.00 per month.

The additional number will now be displayed under the Company Numbers once added successfully.

Toll Free Number

Step 1:
Choose the suggested numbers displayed on your phone, or Change Prefix.

NOTE:  There is a $30 one-time setup fee applied to this option.

Step 2:
Assign the extension to where the additional number will be assigned to. Tap Next to continue.

Step 3:
Tap Confirm once done.

NOTE:  An additional number costs $5.00 per month.

The additional number will now be displayed under the Company Numbers once added successfully.

Vanity Number

Step 1:
Type in any combination of letters, numbers or wildcards that you want, and tap Search to check if the number is available.

NOTE:  There is a $30.00 one-time set up fee for this additional phone number.

Step 2:
Select one vanity number and click Next to continue.

NOTE:  The vanity number will take approximately 7 days to become active.

Step 3:
Assign the vanity number to an extension. Tap Next to continue.

Step 4:
Tap Confirm once done.

NOTE:  An additional number costs $5.00 per month.

The Vanity number will now be displayed under the Pending Numbers once added initially. The activation will take approximately 7 days.

You have now added phone numbers on your mobile app.

Key words: add numbers, local number, toll-free number, Vanity number, Add, phone numbers, Android app