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Adding and deleting an Extension on Your Office@Hand Mobile App
Article #2990

This article will guide you on how to add and delete extensions on your Office@Hand from AT&T mobile app. To do this, follow the steps below.
NOTE:  You need to be an account administrator to perform this action

Adding an Extension
Deleting an Extension

Adding an Extension

Step 1:
Launch your Office@Hand Mobile App and log in your account.

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Step 2:
Tap Menu and select Settings.

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Step 3:
Tap Phone System.

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Step 4:
Tap Users.

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Step 5:
Click the icon of a plus sign. icon to begin adding.

Step 6:
Select between Premium or Virtual user.

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Step 7:
Fill in the User info by providing the First Name, Last Name, and Email of the extension. You may also customize the Direct Number of the extension. Click Save to proceed.

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Step 8:
A notification will appear, click OK to continue the process.

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Step 9:
The Order Confirmation will appear to provide the transaction details, click Confirm to proceed.

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Step 10:
A notification window will appear, click OK to conclude the process.

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You have successfully added an extension.

Deleting an Extension

Step 1:
Launch your Office@Hand Mobile App and log in your account.

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Step 2:
Tap Menu and select Settings.

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Step 3:
Tap Phone System.

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Step 4:
Tap Users.

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Step 5:
Select the user you wish to delete.

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Step 6:
Tap User Info.

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Step 7:
Tap Delete User.

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Step 8:
A notification will appear, tap OK to proceed.

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You have successfully deleted an extension.

Key words: Adding Extensions, Adding Users, Android, iOS, mobile app, deleting users, delete