Adding an Announcements-Only Extension on Your Mobile App
Announcements-Only extension is a virtual extension in your account where you can record announcements. All callers routed to this extension will only hear a recorded announcement/greeting.
NOTE: You need to be an account administrator to perform the following procedure.
Launch your Office@Hand mobile app on your device.
Tap Menu > Settings.
Tap Phone System.
In the Announcements-Only Extension section, tap the + button.
Enter the Extension Name and Email then tap Save.
Complete the extension details under Extension Info.
NOTE: Like other extensions, you can also add a Direct Number.
Tap Announcement to customize this setting.
You have now created an Announcement only extension.
Was this page helpful?