RingCentral Office@Hand from AT&T

Learn how to use features from RingCentral Office@Hand from AT&T. Access our self-help options including our How To Videos to set up and use this application to communicate with customers.

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Adding a Messages-Only Extension on Your Mobile App
Article #2961

You can setup an extension to take messages only using the RingCentral Office@Hand from AT&T mobile app for Android. To do this, follow the steps below.

NOTE:  You need to be an account administrator to perform this action.

Step 1:
Launch your Office@Hand mobile app on your device.

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Step 2:
Tap Menu > Settings.

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Step 3:
Tap Phone System.

Actions in the photo are explained in the text.

Step 4:
Tap Groups.

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Step 5:
Under Messages-Only Extension, tap the plus (+) icon.

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Step 6:
Fill out the extension information and then tap Save once done.

Step 7:
Complete the extension details under Extension Info.

NOTE:  Like other extensions, you can also Add a Direct Number.

A confirmation will be sent to the email on file. The extension administrator should confirm to activate the extension.

You have just setup an extension to take messages only using the RingCentral Office@Hand from AT&T mobile app for Android.