AT&T Office@Hand

Learn how to use features from AT&T Office@Hand. Access our self-help options to set up and use this application to communicate with customers.

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Written Tutorials

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Admin Express Setup | AT&T Office@Hand #2913

See an overview of express setup with AT&T Office@Hand.

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Advanced Call Handling – Set Custom Rule & Advanced Custom Rules | AT&T Office@Hand #2607

Learn about setting a rule based on a called number with AT&T Office@Hand.

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Allow Others to Schedule an AT&T Office@Hand Video Meeting Session on Your Behalf #32997

Learn how to allow others to schedule an AT&T Office@Hand video meeting session on your behalf.

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Allow Participants to Join Before Host Feature on AT&T Office@Hand Meetings #34941

This article provides instructions on how to allow participants to join the meeting before the host on AT&T Office@Hand Meetings.

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Allow your Extension to be Monitored by Others | AT&T Office@Hand #71206

This article contains steps for allowing other users to monitor calls going to your extension or view your presence/availability status.

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Analytics – Live Reports | AT&T Office@Hand #12688

AT&T Office@Hand Live Reports equips decision-makers of organizations by providing access to reports on inbound and outbound calls close to real time.

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Analytics Portal – Create and Manage Subscriptions | AT&T Office@Hand #11112

Learn to make use of the AT&T Office@Hand Analytics Portal Subscription feature to automatically generate reports and send them to your email or to your recipients.

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Analytics Portal – Data Visibility and Retention | AT&T Office@Hand | Article 98328

Learn about how Performance report data is retained and displayed for users with different levels of permissions in AT&T Office@Hand.

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Analytics Portal – Overview & FAQ | AT&T Office@Hand #11180

See the overview, frequently asked questions and how to create and manage subscriptions for the Analytics Portal for AT&T Office@Hand.

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Analytics Portal – Performance Reports Overview | AT&T Office@Hand #11127

AT&T Office@Hand Performance Reports is an additional tool that enables you to research call records to determine your business unit performance.

How-To Videos

Sharing Content in an AT&T Office@Hand Meeting

AT&T Office@Hand – Downloading and Using the Apps

AT&T Office@Hand – Managing User Phones

AT&T Office@Hand – Managing Users

AT&T Office@Hand – Setting up Call Routing

Joining an AT&T Office@Hand Meeting

Scheduling an AT&T Office@Hand Meeting in your Google Calendar

Using the Host Controls in AT&T Office@Hand Meetings